Lack of respect from buyers and constant price drops

Hello, I have a few basic rules: less than or equal to 5€ and no negotiation. For bundles: no more than 3 (this isn’t La Redoute, otherwise, there are returns because people don’t like the items, or packages get stolen, among other things). Depending on the items, negotiation is zero. I set the fair price. Believe me, it works. And from time to time, I send discount offers or run a promo operation. I check profiles before accepting an offer. I don’t send items over 25€ with Mondial Relay; I’ve removed Chronopost. I put all measurements in the photos. People who buy and then ask questions? I block them. I block weirdos, rude people, aggressive people, questionable questions, etc., at full speed. We use Clemz. Listings get bumped. If the price is fair, the item is seasonal, clean, and in good condition, we sell. There will always be a bad apple, but I’ve managed to limit the trouble.

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This weekend, an item for 41 euros (a lined wool skirt from a quality English brand) was negotiated down to 26 euros for me, which I refused. She replied that she basically wanted it and asked how to reach an agreement. I told her that the item was 210 euros new, and I didn’t think I was ripping her off by asking for 41 euros because it was new! Anyway, she said she would think about it.

She came back in the evening with a very clear request, something like the skirt for €41 + a cashmere wool embroidered top for €28, for €40 for both! I replied that my shop wasn’t there to offer discounts on selected items. So she put on a show because she didn’t understand how to make bundles, etc… I blocked her immediately! I don’t have time to discuss things like that and I don’t have time to deal with people who aren’t capable of being honest! My prices are not expensive, and these are pristine, branded items, frankly not ridiculously priced. This kind of behavior isn’t unique; I also block people, but I can’t just do that. It discredits the profile on Vinted; I think it affects visibility!

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I don’t feel any impact on visibility. Quite the opposite. I have fewer wacky people than before. More immediate purchases, fewer disputes. It’s also up to us to set the tone of the Vinted spirit. When we accept anything and everything, we get anything and everything. People say Vinted has become the flea markets of Marseille (you have to see the flea markets of Marseille to understand) and these behaviors spread.

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ps: this person is not dishonest. They don’t steal, don’t scam, don’t lie. They try because it must have worked elsewhere or they think it will work. One can also simply not respond. No « salamaleks », no wasted time, no tension.

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I deleted a lot of people a few months ago and that earned me a message saying my profile was under review because I had removed a lot of people. So if that had an impact on MY profile and my visibility, Vinted should have notified me!

The person I’m talking about is a manipulator, so it amounts to stealing and scamming when a seller is weak (which is not my case). I’ve had examples of this with friends who felt pressured and gave in. So theft or scamming don’t just have one meaning, you need to know what you’re talking about.

I don’t know about

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Hello, I confirm what you are saying. I had the same problem. They ask me for a discount, and when I give it, I don’t get a « thank you. » I’ve had a few people thank me! And they ask for a significant discount! I already offer low prices; I can’t give everything away!! Or when I ask for the measurements of an item of clothing, some answer me, others don’t. Which means I don’t buy! Well, I still have some nice sellers, fortunately!! It’s a shame politeness is disappearing!!!

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None of this has anything to do with Vinted, but it’s about the world we live in. You go to the doctor, enter the waiting room, and no one says hello, same when you enter a store, at the checkout no thank you or have a nice day… We experience disrespect every day, not to mention on the road. You seem surprised to find it on Vinted… The last time I asked about the material of a coat (2 photos front and back, not the labels) and I was told « read the ad properly ». No details in the ad and already why are you using « tu » with me??? Dear Madam, I am not writing this to make fun of you but for you to get used to receiving unpleasant answers and to advise you to think about your well-being and your mental health. (as someone mentioned in a comment). Won’t Vinted block your account? Try to stop thinking about these people but rather about those who have been honest and friendly. Good luck.

certainly … but there is still a small bonus (or penalty) on Vinted.
I don’t have the same behavior on other platforms, a little on Le Bon Coin but eBay never had problems of this kind (anyway there is no chat there, you buy, I send, period). Beebs neither but it’s not very dynamic so not really significant.

Hmm… These are remarks that reek of « it was better before, my good lady. » « But you’re using the informal ‹ tu › with me, » oh dear, I won’t tell you, young people today…

In Corsica, we are still sheltered from this kind of behavior, respect is still deeply ingrained, fortunately :grin:

It’s clear that things were better before. Just the respect for age, for institutions, but that has nothing to do with my age, but with the education received. Anyway, I’m not going to come across as the « old lady » criticizing young people… I just wanted to warn the lady that she would have to get used to this kind of behavior and that for her health, she would be better off letting it go. Stress leads to nothing. Good luck.

Hello Faune,
I’m not sure about the relevance of this answer here. Let’s try to remain kind here too, please :slightly_smiling_face:

It comes from eBay’s structure, you don’t have instant messaging, you have to write an email or a message beforehand. And the time was longer, meaning the response wasn’t immediate, with a read receipt.

It was more relaxing for sellers. And then the selection was much smaller. :slight_smile:

But Vinted has its advantages when you master them, and let’s remember: it’s free for sellers. :slight_smile:

Free for sellers!! It’s worth seeing. Since practically no buyers pay the asking price, I often feel like I’m the one bearing the costs.

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On this issue, I always give the same answer: free is just psychological.

It’s the buyer who bears the costs, but the price must take that into account, so it amounts to the same thing. There is still the advantage that buyer costs are not included in our accounts, so no contributions are levied on them.
And besides, that doesn’t justify the behavior.

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Hello Magdalouise,

Unfortunately, I have the same feeling and bad experiences as you. No, you are not the only one. I am systematically asked for disproportionate negotiations for quality items that I already sell quite cheaply.

I really appreciated Vinted, but today with regret I have stopped selling, being frankly disgusted by the attitude of potential buyers. Furthermore, I encountered delivery problems with Vinted go. Despite my messages to Vinted, no satisfactory response. I was unable to send my package. Mondial Relay worked very well. Too bad. Let’s hope Vinted will hear us, (and also facilitate deliveries again). Iana

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Hello, for my part, no problem of disrespect, aggressiveness or dishonesty towards potential buyers. I sometimes, it is true, have requests for prices that are a little too low, but in that case I ignore them and do not respond. The main thing is not to waste time.

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You are speaking to a (retired) criminal lawyer. You need to be careful with the qualifiers you use and remain temperate. Accusing people of theft and fraud is serious. But if you think you are a victim or that one of your loved ones is a victim, then you must file a complaint.

These behaviors have existed since the dawn of time. Vinted or not, you can go sell at the top of the Himalayas, it will be the same.

My parents, my grandparents, and even further back were merchants, and I started selling when I was 13 years old.

So it wasn’t better before. Humans weren’t better before, they are just what they are, and they adapt a little according to their environment.

As the elders used to say, if some people can’t stand this aspect, they are simply not cut out to be merchants.

More generally, negotiation is part of everyday life, whether it’s economic, in a couple, with children, between countries, everything, or even with oneself.

And as I repeat, you can focus on the 5% who are annoying, or the 95% who are good. We are very far from the glass half empty, or half full. And when I say 5… I think I’m being very conservative.

For me, it’s a problem with the seller’s personality, more than the buyers as a whole. There is a big distortion of reality, which underlies something else.

The vast majority of buyers are decent.

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I am not talking about an isolated legal case here, but about a much broader phenomenon of manipulation on the platform. Thank you for your vigilance, however, but the substance of the issue is not there.

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