Hello!
A package was supposed to be returned to me following, I think, incorrect labeling during the transition between several carriers. After insisting, I learned that it failed at a store in my town. I went there three times in a row, the manager searched everything, nothing.
Vinted then ordered me to make a declaration of loss which proved to be in vain. This was followed by endless deaf dialogues with AIs, the DGCCRF / Signal Conso doesn’t seem any better, and my FEVAD, contacted by me, has not yet responded.
Obviously, I tried contacting Vinted via email in vain, and Chronopost does not respond.
I’ve been following up from time to time since then, but the unfair response is looping: I didn’t pick up the package… ![]()
Admittedly, the sum involved is small, but the escalation of commitments has been made, and I find it so unfair… what should I do now and how can I prove my good faith?