Automated offers arrive on Clemz 🤝

[Faune]

@Eddie

Unlike impulsive Vinties, do we have a way with Clemz to find Vinties whose offers we’ve approved, to follow up with them when they still haven’t completed the purchase?

I do it manually, and it could be automated. My typical rhythm: follow up on day 2 around 6 p.m., when people get home from work.
Success rate: about 10% of follow-ups result in a purchase. Always better than nothing.

[Gametoysretro]

@Faune

Success rate: about 10% of follow-ups lead to a purchase. Still better than nothing.

It’s just a personal opinion, but I would be afraid it would alienate those who don’t follow up. In any case, I know that on my end I don’t really like being pushed to buy (but on the other hand, I’m not really the type to send offers into the void).

[Faune]

I only restart once, never again. And very gently.

[Lucile]

Not yet, but it’s part of upcoming features

[Scotti_Az]

Hello, I’m jumping on the « while it’s hot » bandwagon. Does the automatic response to offers launch correctly manually? What’s the difference compared to responding ourselves if we’re afraid of missing out on an impulsive purchase? If I’m asleep and miss a buyer’s offer, unfortunately, if I log on to the PC 2 hours later, whether I respond myself or with clemz, I’ll have missed the buyer’s « hot » moment, won’t I?

[Faune]

The response launches automatically as long as the computer doesn’t go to sleep. So also when you’re sleeping .

[Scotti_Az]

Okay, I thought it had to be launched manually! Thanks to you

[Aco]

@Faune

The response launches automatically as long as the computer doesn’t go to sleep. So also when you’re sleeping

Except that it is strongly advised not to use automations at night or at least from 11 p.m. to 7 a.m.
Unless you sleep during the day… then that’s another matter

Jokes aside, @Scotti_Az
The idea of automating messages to favorites is to do it for you, but with the illusion that it’s you sending the messages (not spamming or doing it when you usually sleep)
If you have favorites from time to time.
Do it by hand indeed… on the other hand, if you start to have tens or even hundreds of favorites per day, use automation, and be careful to manage the number well because it’s quickly saturated (the quota)

After you’ll complain again to @Clement that there aren’t enough messages to send in his formulas

[141]

By the way, I think the number of messages that can be sent to favorites has increased, right?

[Sabine]

Yessss, I noticed it too! Thanks Clemz

[Lucile]

Yes! Thanks for noticing

Automated offers count as messages, (The 1st message of a counter offer, not the whole conversation) so we’ve increased the thresholds.

[141]

thanks , that’s good

[Faune]

After a few times of using it, a new benefit emerges. I have a rule of never granting a discount of more than 20%. I design my initial prices anticipating this 20%.

I have configured offer responses to accept -10% or make a counter-offer of -10%. And often, people who proposed -20% end up buying at -10% only, whereas before automation I would have accepted their -20%. Thus, automating offers allows one to discipline themselves in price reductions.

It’s excellent.

[Aco]

@Faune

I have set up the offer responses to accept -10% or make a counter-offer of -10%. And often, people who proposed -20% end up buying at only -10%, whereas before automation I would have accepted their -20%. Thus, automating offers helps one to be disciplined in price reductions.

That’s excellent.

And it gives them the illusion that they got a good deal by getting a discount

[Faune]

@Aco

And that gives them the illusion that they have made a deal by getting a discount

Yes. I also reason in terms of « face ». Asking for a discount and being definitively refused means losing face, and undoubtedly buyers give up on the transaction, even if there is no better offer elsewhere. Whereas being granted at least a little something allows one to save face.