Rather courteous exchange from the « seller » – it smells so good, it’s the best, etc., etc. I explained that I never buy blind, but this time it was out of curiosity.
A long delay on shipping, which eventually happened with a message saying
I’m following up to give an update on the progress of my dispute, but I’m afraid I don’t understand. Can you clarify for me?
Hello,
I want to inform you that the buyer was not able to provide enough information for the investigation. As a consequence I am completing the transaction and you will receive your funds shortly.
Apparently you are refunded… unless my English is not good enough, the seller did not follow the requests made by Vinted, therefore they validated the transaction
I want to inform you that the buyer was unable to provide sufficient information to allow the investigation. Therefore, I will finalize the transaction and you will receive your payment shortly.
Have a nice day!
Okay, except that the buyer in this dispute is me and that in my wallet there is no pending amount since I can now evaluate the sale with this scammer, even though I sent photos and explanations
I simply believe that the original message was not addressed to me.
Ah, there you go… I should have used the translator before hastily replying to you… indeed, buyer = ‹ acheteur ›…
Sorry.
I’ve only had 2 disputes in my Vinted life, so I couldn’t tell you about sending the message. In any case, their scam must be well-crafted to have succeeded without even proposing a return for a non-conforming item…
Furthermore, since selling what you received remains illegal, you still have the option to take action against this scammer in another way… the gendarmerie… Admittedly, a procedure that can be long, but a step that could nevertheless be forwarded to Vinted as a ‹ threat › and result in your refund… since, in a way, they are condoning the sale of illegal products…
Yes, Vinted support also advises me to do so and they remain very cooperative, but if they don’t even know how to handle a case like this with the gendarmerie, it must be worse.