Verification of my phone number

Hello, I found the coordinates of your forum while looking for help with a problem with Vinted.
I have been registered on the site for years and I am a very occasional user.
Same email address, same phone number for at least 7 years.
I have made a few sales totaling about 200 euros.
Vinted is asking for my phone number for verification.
I give it and at that moment a message informs me that this phone number is affiliated with another Vinted account!!
I sent a first message directly from the site to ask for explanations. No response!!
I looked for an email address: support@vinted.com
I sent an email in English and in return information: Address not found!!!
I tried to call a number found on the internet: it doesn’t work.
Can you help me find the right contact person because I am sure that some people here have needed to find a contact person to solve a problem.
In the meantime, of course, my account is blocked as well as my money!!
Thanks to those who can help me.
Not easy!!

Hello, do you not have another phone number you could enter? For example, the number of a family member who doesn’t use Vinted.

This would temporarily unblock you.

This is what I did yesterday
Finally I can access my account
Thank you very much

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