Hello, when I try to log in via the app or PC, I get this error message: « There’s a problem. Your phone number could not be processed by our system. Contact customer service. »
Even though I’m logging in with an email address (not a phone number) and my username and password are correct. I want to point out that I was logged out without any action on my part and that I’ve never had so much money pending…
Thank you in advance for your help.
Hello!
I advise you to reset your password if you haven’t already tried 
Normally, if you have enabled two-step verification, you should be able to recover your account without too much trouble!
Hello,
Welcome to the forum
Feel free to clear your cookies as well before trying again. Sometimes this works with this manipulation 
Thank you, I didn’t specify but I uninstalled and reinstalled the app (so normally the data is erased), I reset my password, I even tried via the PC and when I try with « connect with Apple » the error message is « Your connection was interrupted… » whereas if I log out of another app and log back in with Apple ID, there’s no problem…
And I think if it were a security check or something like that, I would have received an email to warn me that my account would be unavailable for 24 or 48 hours…
I sent an email but I think I will only receive automatic robot responses…
And I’m afraid I’ll never get my money and my progress back (wardrobe, ratings, followers…)
Hello,
Vinted rarely warns in case of a security check 
Do you have a good internet connection?
This sometimes gets resolved by contacting customer service, I hope you get a real answer that way.