Blocked wallet transfer

Hello Vinties!

For 15 days now, my transfers from my wallet to my bank account have been « failing. » This has never happened to me before, my verification is clean, the account hasn’t changed in 10 years, my ratings and transactions are also fine… I don’t understand. And customer service has been stringing me along for 15 days, not clearly telling me where the problem lies…
Am I the only one in this situation? Or are they having issues with their payment partner? Thank you for your help!

Delphine

Hello Delphine,
There are already several posts on this subject, I invite you to look here: Transfert et paiement porte monnaie bloqué or here Difficultés de transfert de porte monnaie sur son compte

I am closing this post :slightly_smiling_face: