Hello Delphine,
There are already several posts on this subject, I invite you to look here: Transfert et paiement porte monnaie bloqué or here Difficultés de transfert de porte monnaie sur son compte
I am closing this post 
Hello Delphine,
There are already several posts on this subject, I invite you to look here: Transfert et paiement porte monnaie bloqué or here Difficultés de transfert de porte monnaie sur son compte
I am closing this post