Hello everyone,
Following an order for a batch of clothes on Vinted (110 items), I had the wonderful surprise of receiving: one bra…
Let’s just say that’s expensive for a bra… I therefore opened a Vinted dispute, providing photos of the package/product as evidence. To date, no response. I contacted Mondial Relay by phone and they confirmed to me that the package weighed 0.12kg. However, I won’t have written proof from them for 48 hours. I have still passed the information on to Vinted. They tell me that by tomorrow, if the seller doesn’t find a solution, the Vinted team will intervene automatically, but I’m afraid they’ll validate and close the sale.
Has anyone already encountered this situation and could help me resolve it? I really don’t want to lose my money…
Thanks in advance everyone 