For the past few days, there have been delays in information transmission between Vinted and the carrier. (There are several posts on the forum about this.)
What shipping method is used here?
yes. i posted good pictures of this jacket on vinted. you could see it was a never worn jacket. it was a good deal for everyone since it’s a 1400 euros jacket i sold for 500 but paid 700 ten years ago. it was the perfect jacket for anyone who fit size 34 and i have been extremely clear with the buyer on the measurements.
everything was fine and had a great chat with the buyer and would not think vinted will block the paiement without giving any reason while asking to wait 25 days
they really believed i am a scamer i guess. i sold another item 2 days later and had no problem with this one.
I took a picture of the jacket in the box. Seriously, there was nothing else reasonable I could do except avoid Vinted. I doubt a video would have changed anything. They have no respect for sellers and seem to have a policy of theft. They let buyers steal products; it’s part of the service they offer and replaces Amazon’s free returns in a thieving way.
i have several photos of this jacket. the original invoice too. i really wanted to sale it and make a good deal for the buyer, i think like anyone who want to sale something without having problems.
maybe my problem will be solved next week. apperently there are a lot of people in my case. they are blocking paiements due to a bug about deliveries. but this situation is not acceptable especially with a sudent silent buyer
I just had the same case with an item, like you, indicated as not delivered on Vinted, but indicated as delivered for 3 days on the Mondial Relay carrier’s website. I sent a message to the buyer to ask him to validate the sale and luckily he did, and I received the money from the sale. Since the buyer is debited when purchasing, it makes no difference to him to validate the sale, it’s a shame he doesn’t do it
my buyer doesn’t answer since the package has been delivered. i sent 3 messages and he connected everytime without answering. this order has strictly no problem and was a great deal for the buyer.
yes this is what i did. i sent an email to vinted yesterday. maybe they will fix it this incoming week but still weird the buyer doesn’t answer. there are hundred of people from vinted france who have the same problem : tracking bug and silent buyer. i doubt its a real bug probably a new way from vinted to solve complaints without having to spend too much time and money on it