Funds blocked due to permanent account block

Hello everyone,

I’ve been having a problem with Vinted for a little over 2 weeks now. My account has been permanently blocked for selling new tights. Vinted judged that it was forbidden to sell these items. As a result, I have 3000 euros blocked in my wallet and no possibility to enter an IBAN to recover my funds. I send emails twice a day to their different email addresses to ask them to review their decision, which doesn’t seem justified to me. They reply that my situation has been reviewed twice and that each time they maintain their decision. Do you have any tips for me in this specific case to potentially get unblocked or at least recover the funds? Thanks in advance

Hello, what is your nationality? There are consumer associations and government websites where you can file your request.

Hello, thank you for your answer. I am French

Hello,
Another question that is not insignificant,
Personal account or Pro account?

Because on a Personal account, it’s not tights that would be forbidden on Vinted… it’s mainly selling them new and in large quantities, right? :wink:
Well, I’m just saying…

I’ve pointed out several times that I’m not against individuals trying to sell to make a little extra money or get by… even make big profits.. that’s their problem, not mine… but when you play.. you can win.. but you can also lose… :wink:
So unfortunately, if you were blocked, it might also be because the activity was excessive for a private individual… well, you have to understand that..

And then, leaving €3000 in your wallet is risky… it’s better to empty it regularly (well, anyway)

On the other hand, if you are a Pro, I invite you to read the topics, there are people who have detailed the procedures to follow… and who have managed to get their account back.

Good luck to you…

Hello, it’s a personal account but it’s the first time I’ve sold anything, so the reason for commercial sale cannot be taken into account.

Regarding the other sales, none of them violated Vinted’s rules, so well, I continue to send them emails every day hoping they will at least let me recover my funds

@jacques1958 no, it’s not the tights that are the problem… it’s precisely the « commercial sale » for an individual…
Don’t you think so?
I dare hope that you weren’t « commercializing » personally for years…
because there are worse things than losing your Vinted wallet… (even such a sum)
If I were you, I’d keep a low profile…
Anyway, it’s friendly advice…
It’s up to you…
Good luck anyway…

Yes, of course, but I haven’t made large quantities of sales and the reason is « inappropriate content ». The problem is that I don’t even have the option of an IBAN in the account, so it’s complicated..

Thank you very much, I’ll keep you updated if I manage to sort it out.

What strikes me about your case is the fact that Vinted keeps the €3,000 you have in your wallet.
That they block accounts however they see fit is standard practice, and it’s pretty much the rule: they decide the conditions for selling, update them, and enforce them, just like on any platform.

But keeping funds in an account they have blocked is another matter. Has this happened to any of you other Vinted users before?