Since this afternoon, I have no longer been receiving any notifications when a user adds my listing to their favorites. As a result, I cannot send messages to these people, even though I know I have new ones.
I tested this with a friend who « liked » my listing, but I received nothing.
Am I the only one in this situation, or are others experiencing the same problem right now? Thank you in advance for your help.
ahh I was wondering if it was impossible for me to have no favorites other than Clemz! Normally I already only receive a notification 2 times out of 3 but there was nothing at all, so it was impossible to offer a discount :((
Yes, indeed, it unchecked itself. The seller is notified when I favorite an item. I re-enabled it myself, but I hope Vinted hasn’t deactivated this feature following reports received because some people complained about receiving an offer or a message. Because this will slow down offers and sales.
Hello, same here, the last notification I received was over 24 hours ago… and that’s not possible, it never happens, even when I do nothing. Plus, I re-published yesterday and today, and I can see that my articles re-published yesterday received organic likes, but I can’t see them… and it really pisses me off because my entire sales strategy relies on messages to likers and offers… so now, well, I’m in a bit of a pickle… I’ll have to rethink everything if this goes on… has this deactivation ever happened before? And if so, does Vinted put it back in place afterwards? Thanks in advance!
I made a report to Vinted last night. I won’t get an immediate response (if I ever get one ) but I’m just starting to receive favorites (with a delay I think, given the number of notifications ).
Vinted is experiencing some bugs with notifications on favorites. To get the bug resolved as quickly as possible, don’t hesitate to contact them to let them know: the more requests there are on the subject, the more the information will be passed up to the developers so they can do what’s necessary.