Disparition Mondial Relay?

Good evening, there is no need for a code to deposit in a locker as you just need to scan the barcode. However, you do need a code received by email and/or SMS to retrieve!

Hello, I have a question please, I no longer see my usual Mondial Relay point. I wanted to make a purchase and it directed me 30 km from my home, whereas on Wednesday I was able to collect packages near my home as usual. I fiddled with the account settings, shipping, but nothing worked.

Can someone tell me the steps to follow? Thanks in advance, have a nice day.

Hello, maybe the local pickup point is overloaded and not accepting new packages. I’ve experienced this before.

Hello, thank you for your reply. It would seem I’m blocked from receiving and not from sending. Just yesterday, I dropped off packages and asked about it. They couldn’t really give me an answer… so now I can sell but can no longer buy. I’ve contacted Mondial Relay, and they’re directing me to Vinted. According to them, my Mondial Relay account listed on the app shows no issues… Now I’m waiting for a response to my email sent to Vinted… To be continued. Have a nice day :wink: