Vinted account blocked and wallet problem

Hello Lucile, my Vinted account is blocked but since my wallet is empty, there is money in my account, how can I get my money back please, thank you very much.

Hello
Welcome to the forum!

Have you tried contacting Vinted? Normally, it seems to me that the wallet should remain accessible… Does anyone else have the answer?

Yes, I sent an email to legal@vinted.fr

I have the same problem, they blocked my account and it’s impossible to access my Vinted wallet when there’s over €300 in it.

Last message before you blocked me on the messaging app, I’m now in discussion with Mangopay and if no solution is found, I’ll be forced to file a complaint because I don’t see any other solution.