Vinted account blocked and wallet problem

Hello Lucile, my Vinted account is blocked but since my wallet is empty, there is money in my account, how can I get my money back please, thank you very much.

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Hello
Welcome to the forum!

Have you tried contacting Vinted? Normally, it seems to me that the wallet should remain accessible… Does anyone else have the answer?

Yes, I sent an email to legal@vinted.fr

I have the same problem, they blocked my account and it’s impossible to access my Vinted wallet when there’s over €300 in it.

Last message before you blocked me on the messaging app, I’m now in discussion with Mangopay and if no solution is found, I’ll be forced to file a complaint because I don’t see any other solution.

Hi, did they end up unblocking you? Because I have the same problem with €2400.