Hello! I sent a package via e chronopost yesterday and I haven’t received a confirmation email to track the package. I called chronopost who see that the package is being prepared at my place… Should I wait without stress? I don’t have proof of shipment as a result.
Hello!
Yes, sometimes tracking can take a few hours/days to update, and when it’s scanned again somewhere, you’ll get the information. But did the person not scan your package at its departure?
Have a good day
Thank you for your response. The person scanned it in 10 seconds and not in front of me, in a separate room, completely overwhelmed…
Christelle
Hello,
Is the tracking showing this morning?
Yessss! Only since 8 a.m. this morning. Thank you for your kindness.
Christelle
Great then
Good luck with sales!
Hello, I have the same problem, except that my package has been deposited for 6 days now and according to the pickup point lady, the package left the same day but there is no tracking. What can I do?
Hello,
Contact the carrier and ask them to open an investigation because the package status is not moving 
6 days is starting to be a long time for this.
Hello, I have contacted everyone I could, but without proof of the scan, they don’t want to do anything.
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Hello could you please confirm me what happend ! I am in the same boat as you and now it has been 3 days withour any trace