Hello
I have received no response to the various complaints I have made regarding my inability to transfer the amount from my Vinted sale, even though everything is okay…
I am constantly told with every transfer request that the transfer failed, even though I have fulfilled all obligations.
This seems completely abnormal to me…
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Hello
Welcome to the forum
Did you also contact Vinted by email?
Good evening,
Yes, twice without receiving the slightest response!
As for Mangopay, I ended up on a blank « error » page after clicking where the site told me to.
It’s hard to treat your customers with more contempt…
As I said, unless I get a precise answer on the reason(s) why all my attempts to transfer money to my account are failing, I will contact the supervisory authorities of Vinted and Mangopay who are unduly withholding money that should go to the sellers’ accounts.
Apparently, I’m not the only one in this situation!
Sincerely,
Françoise
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Damn, I’m sorry for you, I don’t know what else to tell you. I encountered a similar problem but I got answers and after a week it was resolved.
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Hello,
Could you please tell me the email address to which you wrote to Vinted?
Sincerely,
Françoise
Hello Françoise,
I advise you not to sign with your last name on the forum to protect your personal information 
Here is the email address: legal@vinted.fr
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I will write under my pseudonym, but I no longer want to write from the Vinted site because I don’t get any answers.
Therefore, I renew my request: please tell me which email address to use for Vinted outside of the site.
Sincerely,
Françoise
I have put the answer just above: legal@vinted.fr
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Good evening,
I had not scrolled down enough on your previous answer!
Thank you very much.
Best regards,
Françoise
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