Hello,
I’ve been having a problem for some time now: I can’t select any pickup points when making a purchase. Even though there are at least 4 or 5 different pickup points in my area, the site can’t find any, and I’ve missed out on several purchases that interested me. Do you have a solution to offer me? Thank you in advance.
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Hello!
Do you do your shopping on weekends or any day of the week?
I’ve already noticed that starting Saturday, some points « disappear » simply because they are already full. They have a limit on the number of packages.
The pickup points you’re talking about might be among those that have been simply removed, especially Mondial Relay.
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It has been over a month since I’ve been trying to find a pickup point, any day at any time. Each time I end up with a map in the center of France while I am located in Normandy, with the message « We could not find any pickup points in this area, » and when I re-center on my city, I still get the same message.
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Indeed, that’s strange. I’m not very familiar with it. Is it a problem on your phone, computer, or both?
Normally, with the Vinted profile information, when it concerns the geographical location, it determines it based on the address indicated in that information. Have you checked that everything is correct?
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Hello!
Have you contacted Vinted about this?
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I have exactly the same problem on the computer and on the phone. The address indicated is correct and the search point is in the center of France, and even if I move the cursor to my city, I still get this message…
What bothers me the most is that I can no longer buy, and I think that potential buyers interested in my closet might have the same problem, and since we can’t contact Vinted support, I don’t know what to do.
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Hello,
No, I don’t know how to contact them.
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Here is the help page: Contacte-nous | Vinted
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Thank you very much.
I have just contacted them and am awaiting their response.
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Good evening. So the same thing here, but in my case it’s about the bath seats. I don’t know if you too. But as soon as I want to buy the bath seats, I’ve tried several different ones and it doesn’t work. And we tried with my friends’ Vinted accounts and it’s the same.
Hello!
Welcome to the forum!
There might be an issue with the size/capacity of Mondial Relay for this type of item. 
Hello,
For my part, it was for an electric grater. But I contacted Vinted support, who didn’t seem to understand my problem at all, as they asked me to get in touch with the seller (who can’t sell me anything since I can’t pay without having selected a drop-off point) and tell them « I have a problem ».
Strangely, after their response, I was able to buy this famous electric grater!!!
Try contacting them, maybe you’ll have a solution?
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Hello,
No, it doesn’t seem to be related to the size of the item (an electric grater), and in my area, I have Mondial Relay, Chronopost, Relais Colis, Vinted Go… and none of them were appearing. And strangely, after contacting support and receiving a response that had nothing to do with my complaint, everything is working normally again.
Thank you all for reading and responding to my problem.
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Hello. If you happen to come across my Vinted closet, I sell the exact same items on BONCOIN. I sell them cheaper on BONCOIN and, what’s more, there’s always a choice of drop-off points to collect the package(s).
Vinted has blocked almost all the drop-off points where I could ship packages. As a result, my sales on Vinted have dropped terribly. Fortunately, there is still Boncoin… If you need any help, please don’t hesitate. Best regards.
Hello,
After several purchase attempts yesterday and today, I am facing a blocking message at the time of payment which is: Pickup point code not provided! But the platform does not offer me to select a pickup point…. How can I get out of this? Vinted support is not responding to my requests….
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Hello,
Welcome to the forum.
It seems there were several issues last night, have you tried again this morning?
I have the exact same problem. It makes me 
. I’ve missed several pieces because of it.
I can’t understand what isn’t working.
In my case, it’s been happening for about 2 months.
It’s happened to me at least 3 times since.
For me, it’s iPhone, iPad, computer, so everything