My listings have disappeared from my profile

Hello,

I no longer have any listings visible on my profile, I don’t know why everything has disappeared.

However, they are still visible to others because someone bought a book from me, but I cannot access their request as I have nothing displayed on my profile. I was able to see the purchase via an email received on Gmail. I don’t know what to do, has this happened to anyone before?

Thank you

Hello,
Welcome to the forum.

Can’t you log in to your dressing room to see the sale?

Hello,

No. I tried, via email, to access the discussion but it says the article or contact doesn’t exist, I don’t remember which.

And I don’t see anywhere how to contact Vinted!

I don’t understand anything.

Thank you

I’m not sure I understand the problem, I’m sorry

If you had a sale, your dressing room is necessarily visible to others.
Try clearing your cookies and reconnecting :slight_smile:

I admit it’s not simple :sweat_smile:

That’s exactly what I don’t understand, apparently my ads are visible to others but they no longer appear on my profile, and if I click on the link received in my Gmail to go to the sales discussion, it gives me access denied!

I no longer have any ads on my profile :person_shrugging:

I don’t know why everything was deleted.

I installed Vinted on my tablet and logged into my account, thinking it might be my phone, but it’s the same.

I had resigned myself to it, thinking oh well, I had written off selling things on Vinted because I thought everything must have disappeared, but no, since they are visible to others​:thinking: