Unable to withdraw money from wallet

Hello,

Since 12/31/2024, I have been unable to withdraw my wallet… I have contacted support 5, 6, 7, even 10 times, and each time I am told it is being reviewed…

However, it has already been 9 days and still nothing… After insisting, I am told that it is the same for many people. Yes, but we are talking about significant sums blocked for no reason and radio silence from support… I was counting on the money for financial problems and I find myself in trouble because of Vinted not paying me what I am owed.

Are there others in this situation? What can I do?

Thank you in advance.

hello, are you a pro?
if yes: 14 days before unlocking.
personally: no dispute open? have you validated your account / payment method / bank details?
no other solution than to wait if everything is okay.

Hello!
To complete AtelierV’s answer, did you correctly enter your tax number when Vinted asked for it?

yes private seller and everything is well informed and up to date

Hello, were you able to access your wallet?