Generate slips on Clemz

Good evening,

Is it normal that the generation of the slips is no longer working?

Thank you :folded_hands:t3:

Hello,
Are you talking about the labels generated by Vinted? or via Clemz?

Clemz…
When you exclude a carrier, the generation of waybills does not happen.
I tested… by adding, then removing, then adding it back again…
Apparently, we need to leave the excluded ones empty for the waybills to be generated automatically…

Hello Lucile,

Yes via Clemz, yes I excluded DHL and Colissimo to choose to have them picked up at home.

In any case, via Clemz, no more waybill generation.

Hello,
Thank you for the feedback. Could you please contact us by email at bonjour@clemz.app?
This should not block the generation, we need to understand what is blocking it (and we do not have your account information on the forum).

We are waiting for you by email :slight_smile: Thank you!

No, normally it works and until last week there were no problems at this level.

Hello, it’s done :wink:

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Thanks, I think I just replied to you

Hello!

It’s confirmed: following a change by Vinted, there is a bug in the generation of shipping labels when you have excluded carriers. I am releasing a corrective version today!

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Thanks @Clement
You’ll give us the Version when it’s OP. (I have 1.29.2 right now)
I’ll go test
Thanks :wink:

It’s live! Version 1.29.3 :slight_smile:

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Nickel :+1:Clément…
Test performed :wink:
It works now…
Documents are generated even if a carrier is excluded..

Bravo again :clap: for the Top SAV… and close to its customers :clap:

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