Since last Sunday, several sellers have reported that they are unable to create bundles. Their « dressing » appears empty when they select the « create a bundle » tab, even though they can see my items and my « dressing » before attempting to create a bundle.
Has this happened to anyone else?
I should mention that I am a professional seller, and I was restricted for 5 days last week. I put my account on vacation for the duration of the ban. The problem occurred immediately on the day I was unbanned / returned from vacation, and I’ve been notified about it daily. However, I can still create bundles without issues for other people.
I’m not an expert, but perhaps a line of inquiry: are the people who cannot purchase lots all from the same country? and vice versa for the lot purchasers?
Not a country issue a priori, they are French buyers and I’ve sold batches in France without issues. Well, I’ll keep fumbling around if I’m the only one who noticed this issue
The exact same thing happened to me 2 days ago. A user reported that she couldn’t see anything in my closet when creating a bundle, even though I had made other bundle sales the same day. She was a French user, we couldn’t solve the problem, and I lost the sale. I don’t know if others have had the same issue with my closet; she’s the only one who reported it to me.
@dwyn2576@Eno In that case, my best advice: Contact Vinted (even if I know it’s not easy.)
But if no one reports the issue, the platform might not even be aware of the problem.
Hello, the same thing has been happening to me since 06/04…
I am a pro.
Bug, arbitrary decision by their bot, no message from Vinted, just a clean cut of the option. For your information, I no longer have access to the settings for bundle discounts.
I have notified Vinted by email from my side. No response for now. And no bundle sales for 3 days. And every day Vinties contact me to tell me they can’t create a bundle in my closet…
Correction to my message: this makes no sense. Two Vinties told me in the evening that they couldn’t create bundles. I sold a bundle a few minutes ago, so I contacted them again, and nothing had changed for them; it was still a blank page when trying to create the bundle.
It therefore seems that some buyers can create bundles on my account, and others cannot. I don’t understand anything at all.
This is certainly due to the browser settings of some users (if they are using a PC), some extensions are also linked to problems (like AdBlock).
For the App, I saw that it was bugging on my end too… The app closes directly when I create Lots (on several randomly chosen wardrobes)
