My account has been permanently blocked 3 times for suspicion of commercial sales. After a first appeal, they apologized for their error and reactivated my account. The second time, the block happened 1 day after my unblocking; similarly, they apologized for their error and reactivated my account. The third time, 2 days after my unblocking, they told me I had 12 days to delete my commercial listings or convert to a pro account, but I never received this message, given that I was blocked and I am already a pro seller. Since then, I have only received automated-style responses telling me they have their hands tied.