Pro account blocked for commercial sales... automatic replies...

Hello everyone,

I’m posting here to get some feedback from your experiences.

My professional Vinted account has been permanently blocked for « commercial activity, » even though I am registered and my business is legal.

Before this block, I had a 7-day restriction. I followed all instructions by deleting over 1000 listings. After the restriction was lifted, I significantly reduced my activity (only 11 listings posted in 5 days).

Despite this, my account was permanently blocked without a specific explanation.

I wanted to know:

Have any of you experienced a block for « commercial activity » as a professional account?

Have you succeeded in an appeal that resulted in the account being unblocked?

If so, what specifically worked (email, specific contact, formal notice, etc.)?

Thanks in advance for your feedback, it would help me a lot :folded_hands:

2 Likes

Hello, I am also blocked with my pro account. For commercial sales…

I contacted legal@vinted.fr. The only response I got was to wait for the response to the complaint.

A deadline of 120 hours was announced. It’s been 1 week since I’ve had any news.

I hope to get my account back and if I have any news. I will keep you informed.

We are in the same boat.

hello without indiscretion what do you sell?

Hello

My account has been blocked since April 2026. I used to sell jewelry and would like to reopen it.

Have you had a response?

What solution is there, opening another one? Did the mail, siret, tel change or not? Thank you

Good morning Dalila, if you have a pro account, one of the rules is that we cannot sell jewelry.

Hello, yes I understood that, but selling second-hand clothes. Can I transform my personal account into a professional one with the same SIRET? I have been blocked, thank you

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Hello again Dalila.

To understand better, what exact reason did Vinted give you when they blocked your account? Was your account personal at the time or already PRO?

I ask because these are two different situations. If it was a personal account, we would need to know if Vinted blocked you because they considered you were carrying out commercial activity and required you to switch to PRO. In that case, you can convert it without problems.

If it was already a PRO account, then the problem could have been that you were selling jewelry, as this is a category that Vinted does not allow professionals to sell. And in this case, I wouldn’t know how you could proceed.

Have you tried to appeal the block and explain to them that you want to stop selling jewelry and dedicate the account solely to selling secondhand clothes? If the block on your personal account was due to commercial activity, you might be able to solve the problem by converting that same account to PRO and removing the items that are not allowed.

Another option would be to open a new account with a different phone number, on a different device that has never had Vinted used on it, and without using the same Wi-Fi network. This has worked for many people.

In which case you could use the same ID (but as I say, this is what I’ve read in photos and groups that it has worked for them, but I don’t really know if it’s possible) because, if I’m not mistaken, identity verifications are carried out by an external company called MangoPay.

The only drawback is that Vinted is already starting to implement its new company, Vinted Pay, and they might detect that you have opened another account there. For the moment, it has not reached Spain, but I don’t know if it is already operational in other countries.

Hello, thank you

Block for commercial sale

I’ll wait for the 6 months and change my bank card, wifi number, phone number and I’ll keep the same SIRET number

Is that correct?

Did they tell you that you should go PRO when they blocked your account for commercial sales? Because if so, you don’t have to wait 6 months or create another new account.

I have had a personal account for a very long time.

Then I opened a business account for jewelry sales, which lasted 5 months, then a warning, then the account was closed. So I want to transform my personal account with the same siret if possible.