Thank you for contacting us! 12 days ago, we asked you to remove cosmetic items, beauty care devices, low-value dropshipping items, and most new items from your wardrobe within the next 12 days. Unfortunately, since we were still able to observe prohibited items in your wardrobe after 12 days, we had no choice but to permanently block your account. Vinted has a legitimate interest in blocking your use of the platform to ensure the safety of the platform and other users.
The item in question is a double-jointed snaffle bit for a horse. I think the word « snaffle » might have bothered them, but frankly, I think they are off the mark.
The problem is that I never received any message from Vinted in the last twelve days. I checked my messages several times and there was nothing from them.
I think this type of message should not be able to be deleted since it is subject to a claim.
For peace of mind, did you search with Clemz’s smart messaging using the word Vinted?
If you don’t know what I’m talking about, here’s the explanation 📫 Smart messagerie - Clemz
I requested a copy of my data from the Vinted DPO, threatening to appeal to the CNIL within a month, and this is what I received:
Hello,
Thank you! We have started processing your request. Please note that collecting all the information may take some time. We will contact you as soon as the copy of your data is ready.
Thank you for your patience!
Rania || Vinted
Perhaps there’s something positive in all of this because this data might contain proof of my good faith if the support’s warning message isn’t included.
You can retrieve your data in the account’s privacy settings (I request them regularly to check for any reports). No need to ask the DPO: the zip file will arrive at worst within 2 hours in your email inbox after you validate your request in an initial email from Vinted…
Hello, you have to ask them nicely, but be patient because they are twisted
PRO ACCOUNT …………………
Hello Sir,
my account has been permanently closed unfairly and too severely by Vinted.
After reading your privacy policy, I noted the following about my personal data VINTED.
It is written:
You have the right to access your data
You can ask us if we hold data about you and request a copy of it. However, we will not be able to include data that could harm the rights or freedoms of someone else. We will also inform you of the reasons why we use your data, with whom we share it, how long it is stored, and other important details.
If you need a copy of your account data, the quickest way to get it is to go to your Privacy Settings and choose Make a request.
=> I cannot make the request since my account is blocked, but I would sincerely like you to send me a copy of my VINTED data, that would be kind of you.
According to what I read, if you do not respond within one month, I can file a complaint with the CNIL (FRANCE) to retrieve my data.
Thank you for this feedback, but consequently my account is also blocked, where can I find the contact details of this famous DPO? Thanks for your help anyway!
What exactly are they accusing you of?
