Account blocked: a complete guide that helped me a lot (GDPR, DPO, Signal Conso, DSA...)

Hello everyone,

Like many of you, I’ve been blocked several times on Vinted (often for suspected counterfeits on items that were actually authentic). While looking for solutions, I came across a really comprehensive guide that helped me a lot. I’m sharing it in case it can help others:

What I found most useful in it:

  • how to download your Vinted data to see the exact reports (GDPR right, few people know about this)

  • how to contact support effectively (+ emails and addresses)

  • recourse to Vinted’s DPO and the CNIL

  • your rights with the DSA (Vinted must justify its decisions, articles 17/20/21)

  • Signal Conso, the mediator, etc.

  • how to recover your money blocked in the wallet

  • and how to avoid getting blocked

If you have any other tips that worked for you, I’m interested, as many of us are in the same situation.

3 Likes

I was also blocked, after 8 days without a response from them I filed a complaint on SignalConso and they woke up :rofl::rofl: and you too?

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Thank you for transmitting this guide!

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It will probably be very useful for those who find themselves blocked for reasons that we cite here :right_arrow: Ban sur Vinted: liste (non exhaustive) des cas de figure déjà rencontrés

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no, SignalConso did not respond favorably to me