Blocked 24h by Vinted? Here's the SignalConso tutorial to take action!

Vinted Tips/Questions
1

Hello team :waving_hand:

If you clicked on this topic, you probably know what it’s about: the abusive 24-hour restrictions imposed by Vinted for alleged automated activity.

If you are also affected, I invite you to file a report with SignalConso. The procedure is simple:

  1. Go to the SignalConso website; SignalConso, un service public pour les consommateurs
  2. Click on « Report a problem »;
  3. Select « Online purchase »;
  4. Choose « The website itself » → « Other »;
  5. Website concerned: https://www.vinted.fr
  6. Indicate as the company concerned; Vinted SASU

You can use the following text, simply replacing [DATE] and [NAME OF YOUR WARDROBE]:

Subject: Repeated and unjustified restrictions of my Vinted account

Since [DATE], my Vinted account [NAME OF YOUR WARDROBE] has been repeatedly subjected to 24-hour restrictions.

Vinted claims these restrictions are due to automated activity. However, I do not use any bots, scripts, external software, extensions, or similar tools. All my actions are performed manually from the official app.

At the end of each restriction, I think I can use my account normally. However, as soon as I modify an ad, change a price, or perform any other action, my account is immediately restricted again, sometimes within seconds. This situation has repeated several times.

Despite my complaints to customer service, I have not received any precise explanations or concrete solutions. I comply with Vinted’s rules, but these automatic restrictions prevent me from using my account normally.

Many users are currently reporting similar problems, with restrictions that appear to be applied randomly and unjustifiably to individuals not using any automation tools.

Therefore, I ask Vinted to:

  • correct any detection errors;
  • end these repeated restrictions;
  • allow me to use my account normally.

I am attaching screenshots of the restrictions as well as the exchanges with customer service.

I am also adding some photos to help you with the procedure. :camera_with_flash:

2026-07-28_130200
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2026-07-28_125421
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2026-07-28_125605
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2026-07-28_125705
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5 Likes
2

Thank you very much, I was a little lost!! :+1:t2::+1:t2::+1:t2:

1 Like
3

Thank you very much. I think I’ll do the same on our Spanish website (CNMC).
However, I’m afraid Vinted might retaliate…

1 Like
4

I did the same, I reported it because they only respond with automatic messages and don’t try to fix the issue even with proof

1 Like
5

You can’t do worse than being blocked on every action, indefinitely. Go for it!

2 Likes
6

With pleasure! Everyone needs to get involved. :flexed_biceps:

7

Hello, thank you

Filed a report just now with signalconso, following a new block, no use of clems, personal account, following a new and single listing made with my phone

8

I just did it :smiling_face: I hope this will make things move finally!!!

9

Thanks, I just did it too!

On my end, Vinted has been blocking me for 3 consecutive days the minute I post a new ad… And I’m talking about a brand new ad, not a re-upload!!!

It’s incomprehensible, it’s demoralizing me!!!

1 Like
10

I just did it again. I added abuse of dominant position, harm and… discrimination.

11

thank you it is also done

12

It’s sent, thank you very much.

13

I did the same, hope this will make any change… :crossed_fingers:

14

Hello,

thank you, it’s done.

I have been banned for life from Vinted. I have claimed twice, with proof to support it, and they reply in this way:

« Thank you for your patience. We have already reviewed your claim twice and both reviews confirmed the same conclusion. We understand this may be disappointing, but we cannot overturn our decision. If these explanations do not satisfy you, you may consider other means of resolving this dispute, as explained in our Terms and Conditions: CONDITIONS GÉNÉRALES D’UTILISATION | Vinted . Thank you for your understanding. Inasse || Vinted »

It’s now war, I’m going to spam them every day.

1 Like