Sometimes we receive messages from Vinted related to duplicate listings or prohibited items that are removed, and we are told that if it happens again, Vinted may temporarily or permanently suspend the account, and blah blah blah…
Specifically, after how many violations of the rules can sanctions be taken? Are these empty « threats »? Have you ever been banned for repeated offenses?
After the 3rd message regarding a prohibited item, in perhaps a year, I found myself banned for a week. Suffice it to say, since then I haven’t taken any risks.
The item in question was a photo book, with nudes, artistic and not pornographic. A book that sells in bookstores, without special packaging, but I didn’t try to convince Vinted, it was a lost cause from the start.
Later, I saw that someone else had been able to put this same book up for sale. Their trick: not having a « full page » photo, but photographing the cover « from afar, » so that the area of exposed flesh was too small for the automatic detections to sound the alarm.
For clothes, there are brands to avoid if you want to avoid mishaps, especially with luxury items, or brands that do not want to be found on sites like this.
I remember Oakley for example, which controlled their sales a lot (forbidden for example to sell them at auction by an auction house, Lavazza too I think), or a brand like Abercrombie, on eBay they systematically removed the product. Perfumes too. I don’t know what the situation is today; for perfumes, it was possible to sell an opened bottle, and then it was forbidden.
I find it limiting because the product belongs to us, and we can do what we want with it.
On eBay, it was the VERO code.
What’s funny about legitimacy or authentication, there is no training, even luxury sellers don’t know how to authenticate. A job of experience, the stitching, the buttons, the fabric, the colors, the labels, you have to touch it, and when I see a bot deciding based on photos or not whether it’s authentic, I « laugh ».
Thank you for your feedback! Regarding duplicate items, it’s true that it happens to me often and it’s no problem, but regarding prohibited items, it’s another story because sometimes they remove items by considering them prohibited when they are not, and even when I make a complaint, they very rarely rule in my favor. Personally, I don’t sell « classic items » like clothes or shoes on Vinted, but rather accessories, and I often test new items. Recently, they removed an authorized item (a comb) but one that had a slightly particular function, and according to them, it was « a prohibited item, » which is very strange…
Vinted works almost exclusively with bots. But the problem with a bot is that it’s a bit stupid and doesn’t think too much. So, all it takes is one word in the ad or a misinterpretation of a photo for it to go haywire.
I don’t remember if it was here or on Facebook, but I recall a story where a seller was accused of selling real animals after putting toys up for sale.
A bot doesn’t think, it’s just a program. Given the growing development of this system, we can expect quite a few abuses and absurd situations, on the net and in real life.