BELGIUM pro check

PROs Vinted
1

Hello,

I am having a problem with my Vinted Pro account in Belgium.

My account was initially accepted, but today I am being asked for verification related to my business (SRL). I have sent all the requested documents (BCE, register, screenshots with visible URL, etc.), but everything is being rejected without a clear explanation.

In the meantime, I have over €1600 blocked in my account, with no possibility of withdrawal or proposed solution.

I don’t understand:

  • Why was my account validated at the beginning?

  • Why are documents being rejected without justification?

  • Do they have the right to block my money like this?

Support is no longer responding at the moment.

Has anyone else had this problem? What recourse is possible?

Thank you.

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2

I had a similar problem, (Belgium too)

I just pushed for 2 months until Vinted stopped bothering me.

It was long and painful.

1 Like
3

Hello, do you also have an SRL? How did you manage it by sending documents every day or by contacting Vinted?

4

And how did you do the follow-up? Via email or directly through the contact service?

5

yes SRL.

I sent back the same documents hundreds of times.

when I could, I also submitted help requests via Vinted.

basically, the most to drive them crazy.

in the end, it worked.

6

Hello,

Is it really required by Vinted to go professional, because for Belgium, I have the impression they are more lenient?