Finalized sale unpaid

Vinted Problems
1

Hello,

I made a sale on Vinted which was finalized on July 11th.

Since that day, the amount has been blocked in my wallet (visible but not available).

I have contacted Vinted numerous times, and they tell me two things: there is a technical problem with the payment provider / the payment provider is awaiting verification of the buyer’s identity.

Despite my multiple follow-ups on this matter, Vinted continues to blame their payment provider and asks me to be patient.

I therefore called the payment provider Mangopay, who informed me that my account has no anomalies or blocks.

And that Vinted has not made any specific requests to them for such a transaction related to my account.

Have you ever encountered this problem? If so, how was the situation resolved?

I am making one last attempt here before taking administrative action, which I would prefer to avoid.

Thank you

2

Hello! Sale finalized 2 days ago and not transferred to my wallet. I read that they are having problems when I click on pending amount. So, I’m waiting….

3

Hello,
Welcome to the forum.
This is a recurring topic here, you can use the magnifying glass and type « wallet » or « payment » and you will find several posts, including this one for example :right_arrow: Transaction finalisée mais paiement jamais arrivé

I invite you to comment on the existing posts on the subject. I am closing this one to avoid duplicates. Thank you :slightly_smiling_face: