Hello Lucile
I still haven’t heard back from them in 2 days, they told me not to contact them again for the same reason, it delays processing, what should I do, my payment is still pending
I don’t know what else to tell you, I’m in the same situation.. I think we just have to wait..
Thank you, but it still worries me, it’s 130 euros 
Hello,
The blocked sum (€52.48) for 5 days was deposited into my wallet today. Immediately transferred to my account 
Hello!
Same for me, yesterday during the day, the sum was unlocked 
You must not let them get away with it. Go and file a complaint!
Hello,
I made a sale on Vinted which was finalized on July 11th.
Since that day, the amount has been blocked in my wallet (visible but not available).
I have contacted Vinted numerous times, and they have told me two things: there is a technical problem with the payment provider / the payment provider is waiting for the buyer’s identity verification.
Despite my multiple follow-ups on this matter, Vinted continues to blame their payment provider and asks me to be patient.
I therefore called the payment provider, Mangopay, who informed me that my account has no anomalies or blocks.
And that Vinted has not made any specific requests to them regarding such a transaction linked to my account.
I tried to follow up this morning, but the ticket was automatically closed…
I am making one last attempt here before pursuing legal action.
Thank you.
Hello
Just a question: do you check all your payments and refunds one by one or do you have an automated method? I don’t check anything on my end and your messages make me tremble 
Hello
We check one by one
I’m also checking 1 by 1 just in case. And I regularly empty my wallet to make it easier to manage!
Vinted is seriously starting to annoy me.
They told me again that my payment was blocked because the payment provider was awaiting buyer identity verification.
That makes absolutely no sense… I think I’m going to have to go on the offensive 
Same problem here for several days. Here is Vinted’s response: « There is currently an issue with visibility of funds and we are working to fix it as soon as possible. Funds should be visible soon, sorry for inconvenience. »
In over 20 years on the marketplaces, I have never seen such terrible customer service and such an unresolved issue.
It will soon be 2 months since my sale was finalized and the money has been pending in my wallet…
Hello
2 months?? That’s a long time!
Did you insist further with Vinted, via legal@vinted.fr?
I had to send 15 messages on the app and 10 emails on legal… always the same answer, even the day before yesterday.
It’s really strange. I had the problem last month and in 1 week/10 days it was resolved. I sent an email about every 2 days.
Yes, it’s very strange and it’s seriously starting to get on my nerves.
Here is their latest response from 2 days ago:
We are truly sorry for the inconvenience caused and we perfectly understand your frustration. 
Your case is being handled by our technical team. We are doing everything possible to resolve it as quickly as possible.
Unfortunately, we cannot give you an exact timeframe, but rest assured that your funds are not lost and will be paid out once the fix is applied.
Thank you very much for your patience and understanding.
Sincerely,
–
The sale was finalized on 07/11…
Hello, Same problem, Vinted tells me the sale is finalized but the amount does not appear in my wallet. And Vinted replies that the sale went through ‹ normally ›, however, I am not dreaming and this is not the first time this has happened. 378 euros on 10 finalized sales but the wallet has not been paid. If anyone is going to court or has a solution, I’m interested.