I’m in the exact same situation. I read that Vinted’s software can take time to recognize that a company actually exists (up to 3 months), but personally, it’s been three months and it still doesn’t work. Even though I send them emails, I always get the same automated responses that don’t explain anything at all, apologize for the technical issue, and say I need to try with my real name. They don’t say whether I need to wait, or if the problem comes from the company, or from Vinted… so there’s no way to fix anything if it’s an issue with the company.
It’s extremely frustrating to feel powerless and not understand where the problem is coming from.
If anyone knows why it’s blocked, I’m all ears!
If it’s a sole proprietorship (EI), it is imperative that it is registered on INPI, as Vinted’s « Bot » captures information from this platform.
Therefore, check if your company is correctly listed by entering your SIRET number, and verify the trade name.
Provide the information exactly as it appears on INPI:
Are your problems not due to the private address?
If so, this is a problem that has been identified and explained many times (do some research…)
When creating the company, like many others, you have made the company’s address and name private. Therefore, Vinted cannot retrieve the information from the INPI website.
If you have refused disclosure or if your company does not appear publicly, here’s how to proceed:
Go to the INSEE website dedicated to disclosure status:
[statut-diffusion-sirene.insee.fr].
Log in via FranceConnect.
Enter your SIREN number and date of birth.
Check the box to lift the opposition to public disclosure.