No bank transfer

Hello

It has been over a week since I contacted Vinted because transferring money to my bank account is impossible. I would like to point out that my ID has been validated and that I still have the same IBAN. I was told to wait, but I haven’t heard anything since. What more can I do? Thank you.

Hello
Welcome to the forum

Why is it impossible? What is the message you are getting?

Try contacting support by email at legal@vinted.fr. You might get more information there.

Thank you
I will try

Hello

I tried and they forwarded the message to Vinted who replied once again to wait!!! To this day, still no transfer to my account. What could I do to finally get my money back? (€172.95)

Just now Vinted validated the transfer :blush:

2 Likes

Great news :slightly_smiling_face:
On the other hand, it might not be very wise to leave your bank account number where everyone can see it. You should have erased the number, in whole or in part.
Have a great evening

Indeed! I hadn’t thought of that at all.
I hope it doesn’t prejudice me. Too late, but I will watch my account closely.

I just deleted your image :slightly_smiling_face:

Hello, I am coming to you today because I have the same problem. Can you please tell me what I should tell them in the email to resolve the issue?