I’m really frustrated and needed your opinions / experiences…
My Vinted account has been suspended again for suspected commercial listings, even though I switched my account to Pro mode precisely to sell my items legally and according to the rules.
I mainly sell manga card boosters and manga figurines, and I’ve checked carefully: these same items are sold by lots of other non-Pro sellers, who have no problems.
The issue is that these repeated suspensions have caused my visibility to drop significantly. Every time I buy the Showcase feature to promote my items, I lose the money invested… and this has already happened to me 3 times. Frankly, it’s super frustrating.
To top it all off, I was in the process of revising all my descriptions one by one to improve my SEO and the visibility of my listings. It took me quite some time, and then poof, a suspension out of nowhere until 03/11/2026… impossible to sell or even modify my listings.
I’m wondering if it could be due to certain things:
I have quite a few listings as « new without tags »
I also sell handmade creations (diorama cubes)
Could these trigger their automatic suspensions?
I was selling quite well until now, and I have 275 5-star reviews, with only positive feedback… so it’s really discouraging.
Has anyone here experienced this before?
Do you have any advice to prevent this from happening again in the future or to get the suspension lifted faster?
« Handmade » creations are not allowed for sale on Vinted (this is stated in their Terms and Conditions), so it’s likely that this is why your account was suspended.
Hello Lucile, oh if that’s all it is, it’s fine, I’ll delete them. But as usual, it’s two weights, two measures, I sell retro gaming cube Dioramas, and there are plenty of people selling that on Vinted, and there are lots of people selling, like, creations made of Hama beads or shadow boxes. It’s really annoying. Thanks for your help!
Same here, there’s a scrapbooking category on Vinted, so handmade. It’s really incomprehensible, this platform. And you can never get anyone, it’s super annoying.
I just saw, I’m selling my x5 and x10 boosters from the same series, it could also be from there, maybe? (it’s not the same photo but the same description), what’s frustrating as usual is that for months it worked, and now poof, re-suspension. Especially since for my 3 suspensions I had paid for the showcase, so 3*7 euros down the drain. I’m waiting for a response from them to see. Thanks for your help anyway.
Unfortunately… I don’t have the answer, it’s a question we ask ourselves regularly on the forum, but as you rightly say, it’s difficult to get a clear answer from Vinted
there are already a ton of pro sellers who only sell new items, I see one here, 4000 sales and only new items, that’s it, really? So can you explain to me the point of making your account PRO, if it’s only to sell second-hand items, no point? I don’t understand
Thank you for the details. I didn’t take the time to elaborate because it seemed obvious to me. It’s because many people cheat (mass nine, mass handmade, fake, drop, AI, etc.) the terms and conditions that those who respect them also bear the consequences. Vinted: Translation « used » The conditions are written everywhere at length, they send warnings before blocking, updates to the terms and conditions, etc. Second-hand is a lifestyle. New is something else and there are other sites for that.
Thank you for your answers, just a small clarification, I was never « warned » before my suspensions, they were done automatically by the Vinted bot. This time I edited about 40 posts in 1 hour (to redo my SEO descriptions and stuff), which must have triggered the bot, at least I imagine. I will keep you informed of the developments.
Actually, they are allowed (the proof being that the category exists) and that’s precisely the problem. It’s allowed, but the only clarification given is that they must be unique items. And absolutely ALL the problems stem from that.
If they don’t want new items, they should prohibit them entirely, at least then it would be clear. Moreover, since individuals are not allowed to sell new items (because legally, the moment a product leaves a store it becomes used, even if unopened), they are even borderline by offering this category (hence its absence on Rakuten, for example). Because by allowing new items, they have destabilized the marketplace platforms due to the popular enthusiasm around the platform. Yes, other platforms are more suitable for this (eBay, Rakuten, even LBC actually), the problem being that Vinted has undermined them even on new items. Customers don’t care about Vinted’s ethical statements; they know they can find new items on Vinted, so they look for new items on Vinted. Sellers are therefore under a vital obligation to be there. I know many who would have preferred eBay to keep its status rather than struggle with Vinted.
Besides, when you are an individual, they send a message telling you to switch to professional status to be able to sell new items in quantity. So don’t be surprised that it’s a free-for-all.
yes, but you only reason about clothes, which is often the problem in these conversations. However, there is more than just that on Vinted and in certain categories it is less clear. And on that too, Vinted has caused chaos by wanting to diversify from clothing.
I’ll give you an example: a figurine from the 80s, still in its box, never unpacked. In principle, it’s new. But can we really talk about a new item from a « commercial sale » when it hasn’t been on store shelves for 40 years? A Super Mario NES in its 1986 blister pack that may have had 10 owners, are we talking about a new item or second-hand? These are extreme examples, but in the categories I’m involved in, it causes problems.
I agree on some points. Honestly, I believe that any item that is new for more than 5 years is no longer new. The components have eroded. In appraisals, I apply depreciation whether the item is in its packaging or not. When I talk about lifestyle, I’m not just talking about clothes. But about all objects. Although Vinted is a platform for selling clothes initially. Indeed, Vinted wants to be everywhere but has authorities on its back. When you want to be everywhere and compete with everyone, you become bad, you get reprimanded. If you don’t learn from it, you sink. Ebay just bought Depop, LBC is selling more and more clothes and offering packages for 0.99 Euros. Vinted’s AI is of poor quality. Vinted is trying the US, but the US has a second-hand culture and is liberal. Vinted will have to change its policing policy if it doesn’t want to get crushed there. After the peak, there is always decline. But in the meantime, if we respect their terms and conditions at a minimum (new items yes, BUT NOT IN BULK), no AI, no crafts, and so on, we are not bothered.
On Facebook, I still see quite a few accounts saying they are blocked even though they claim to only sell second-hand items. There’s definitely a problem with Vinted that bans without checking first (unlike eBay), so with these groups that overload the bot by organizing massive waves of reports, it’s quite problematic. And while it seemed to only affect professionals, individuals seem to be increasingly concerned.
It’s clearly annoying, I confirm. I was able to sell peacefully for 1 year, and then bam, 3 suspensions in a short time, even though my shop was doing great. I’m going to list all my items as « very good condition », try not to post too much, or modify like 30 listings at once, and I’ll keep my fingers crossed. But hey, I’m still just as frustrated when I see sellers with over 2000 sales, selling only new items, and they don’t have any problems, it’s tiring. And clearly when I ask questions in the so-called « help » groups on FB, you can see the kind of people who are on there, clearly the type of people who, as you say, organize waves of reports. They have nothing else to do apparently.
It seems like some people are playing for their lives to preserve Vinted from any outside contamination
Yesterday I saw one who was bad-mouthing sellers who pushed customers to buy at the displayed price, that it wasn’t normal to refuse an offer etc… People are crazy
Yes, that’s true. But there are also posts that don’t tell the whole truth. But yes, Vinted errs on the side of excess after being reprimanded because of a lot of counterfeiting, its AI is bad. Just like Vestiaire Collective, Vinted has no knowledge in technical, historical, etc. matters. Security is not necessarily ensured in the right way. But given the number of users and their current monopoly, Vinted is getting by. But everything has an end and people are not idiots.
