Vinted Bug on 06/11/2024

Hello!

There seem to be a few bugs this morning on Vinted: favorites aren’t working, messages aren’t sending…

Feel free to keep us updated on what you have on your end and when it’s working again! :person_in_lotus_position:

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For the moment, the site is completely under maintenance, here is what I have:

Similarly on downdetector, and it seems to be scheduled maintenance, here is what I saw on a Facebook group:

Hello!

I have scheduled maintenance that will last several hours.

Otherwise, something else since last night, but we’ll see if it lasts: it was no longer necessary to modify photos for them to reappear at the top of the list.

If that’s the case, it’s very good news.

Hello!
I confirm, Vinted is under maintenance. They are surely updating everything with Germany’s entry yesterday. And expect many bugs and maintenance throughout November, with Ireland coming.

Were you able to republish an article, which is less than 6 months old, without making any changes to your photos?

Yes, I just retested it.\n\nI republished the same ad twice with the same modification, and both times it was moved to the top of the recent ads.\n\nIt also works manually, no need to crop your photo a bit (which I used to do from time to time to save on clemz republications) for it to be moved to the top of recent ads.

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Hello, Can you send us a message at bonjour@clemz.app with the details about the announcement you re-published twice? So we can look at it in detail. Thanks :slight_smile:

I just sent the email and it’s still valid on my republications, ads boosted on 10/31 with only -1° as a modification and I boosted the same ones just now without modifying them (still -1°) and they have indeed moved to the top of the recent list.

@Clement, there’s a bug with Clemz! For the past half hour, my re-uploads have been systematically taken down by Vinted, even though I’m making significant modifications that have never been used before! Knowing that I’ve tried re-uploading without modifications as stated by @frenesik, that doesn’t work either!

Don’t panic :slight_smile:
Looking at your wardrobe, I only see 2 re-published items out of the last 7, and there’s probably a simple reason for it.

Here’s how to know which item has been re-published / identified by Vinted via smart dressing: 🔍 Smart dressing - Clemz

Double-check the history of each identified item, and you’ll probably see that the changes you’ve made aren’t that different from those made over the last 6 months: 📸 Modifier les photos - Clemz

If you still don’t understand anything, we remain available at bonjour@clemz.app :slight_smile:

@Clement, for a few months now, I think I’ve understood how Clemz works, and if I’m talking about it now, it’s because it’s something unusual!
I published the ad for jeans for the first time on October 13th. I’ve only used two modifications since then, 5% and 10%.
Today I republished the ad with a modification of -2, and the ad went back down, and it’s the same for another item.
Do you see the problem?

So it’s not necessarily unusual that, sometimes, a republication is identified and taken down without explanation. This happens sporadically, especially if the change is minor.

-2° rotation is a minor change, even if very often sufficient :slight_smile:

So you have to expect this to happen sometimes. It’s not a bug, Clemz.
If it persists, please switch to bonjour@clemz.app because we are now in specific customer support and have gone off the topic of « Vinted Bug » :slight_smile:

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