Item hidden by Vinted

Good evening everyone,

New Vinted issue, it’s the first time this has happened to me. I have a masked sale with a copyright infringement warning and images from the web, and it’s inviting me to modify my ad. Except I take my own photos!!! :enraged_face: And the following photos clearly show they are personal photos and not AI-generated. How can I contact them? It’s impossible to get a dispute form, impossible to get a valid email. I’m fed up with robots controlling our lives and making baseless decisions,… :sob::enraged_face:

Have you encountered the same problem and what did you do? I refuse to modify my ad. Here is the photo in question attached:

At the bottom of the message you received from Vinted, you can click to make a dispute.

no I assure you that this is no longer the case in this situation

Tens of times!
I simply repost the ad by changing the photo taken (either a slight crop or flipping the image) and it goes through… and don’t ask me why :laughing:
To answer that, we’d have to understand the settings of « bots » whose creators don’t even understand what they’ve done themselves :joy:
As you say, it’s « bots » that manage things, so you need to be doubly patient.

The only existing problem is that if you have several cases like this, you get « banned » for 7 days for copyright infringement of your own photos. :zany_face:
« It’s a matter of luck! »

This is one of the reasons that leads people to create multiple accounts and break the rules, even though they are initially respecting them by using their own photos.:face_holding_back_tears:

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Hello!

You can try re-uploading your photos via Clemz, using the mass edit feature. It has worked several times for me in this situation :right_arrow: https://www.clemz.app/documentation/modifier-en-masse#saved-photos

And… also check your reports :sweat_smile: That’s often where the problem comes from.

I looked at the reports apparently not, but I decided to send a registered letter to Lithuania, I’m fed up with not being able to speak to a HUMAN being :sob:

This is also a solution
Good luck Sissi !

Hello

Perhaps by cropping the « Facebook » in the top left corner…

I’ve also had photos that were hidden or had that famous message saying your ads need love… without understanding why… Changing just a tiny thing is usually enough for MR. Robot

Hello, it seems the photo you posted on Vinted is a screenshot from Facebook. Additionally, the filename is visible on it. If this is the case, it won’t be accepted. You need an original file.

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The « facebook » at the top indicates rather that the app opened just before was Facebook. But this is not indicated on the photo, right :slight_smile:

but why is there the name and number of the img file?

it might have been renamed before being posted on the forum. Depending on the phones, the capture has a name similar to this one :slight_smile:

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