Temporary suspension of pro account

Good evening,

Has anyone ever encountered this message?

I haven’t done anything more than on other days (republications, favorites, creation of an announcement).

The only unusual thing I did was send a website link to a client via private message.

Could this be the reason for this verification?

Thank you very much for your feedback

Indeed, given that sharing other sites etc. is prohibited, sending links can cause an instant check/restriction

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Okay, thank you for your feedback.

I didn’t know that, I hope I won’t be permanently banned :disappointed_face:

Reread the T&Cs / help center in the meantime :sweat_smile: just in case you missed any other important information

You need to be well-informed about Vinted’s clauses, they are strict. It makes sense to get suspended if you’re directing people elsewhere than Vinted. I see it often lately. You need to be smarter.

They unblocked me yesterday during the day, apologizing for the error.

Thanks for your info :slightly_smiling_face:

I just replied to a customer asking for instructions by sending them the link.
It wasn’t at all to squeeze Vinted.
But now I’ll be more basic in my answers :sweat_smile:
Thanks anyway :+1:t2:

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Certainly, but on other platforms, they simply remove the ad or a message and put an explanatory message, or even prevent certain words from being used. At first, I was striked just because I was putting links to manufacturer datasheets when a customer asked me for information about the item. I find that quite harsh.

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Hello!
Yes, you can still tell your buyer: I cannot send you a link, Vinted will block me, but if you search on Google you will find the instructions (for example)

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Yes, apparently their automation is strict, but I can understand, it’s complicated to create a system to differentiate a manufacturer’s website, for example, from a personal website.

Others manage more or less or tell themselves that it’s part of the game and that in the end it remains very marginal. Even as a professional, I can’t imagine explaining to clients that they need to tinker to bypass Vinted, so sales stay on Vinted. Besides, they can put a warning, they don’t have to suspend the account directly.

I’ve been using selling platforms for 20 years and Vinted is definitely the most annoying I’ve ever seen, by far.

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I no longer dare to use the repost function since 2/3 days I’m afraid that this is what triggered the numerous bans of pro accounts :frowning:

It’s not because of reposts at all, otherwise I would have been banned completely.

It’s really about sending a link in a conversation, so as long as reposts and Clemz are used carefully, there’s no risk for me :slightly_smiling_face:

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especially since the problem is not only reported here, on Facebook too, quite a few accounts are being struck and they are often asked if they use bots or external applications, and they answer no.

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So for you, no risk?

Certainly, but on other platforms, they are content to delete the ad or a message and put an explanatory message, or even just prevent certain words from being used.

Ridiculous paranoia, but oh well. The worst for keywords is Rakuten’s messaging system, a messaging system that is hardly used anyway. I see the developments to ban phone numbers, in case some people want to leave the site. Any sequence of numbers is blocked, a message containing only a single digit is also blocked, and writing numbers in full is also blocked. Obviously, this has never stopped anyone from finding a way to communicate the information.

I can’t believe that the volume lost by the platform is significant. On the other hand, there is a little boss and IT staff who spend their time modifying parameters to block better, which costs money.

I think the big change by Vinted on this type of issue is to completely hide people’s addresses, including on VintedGo labels. Nothing encourages proximity, and the site’s culture is such that it is exceptional for someone to look for a hand-to-hand delivery, even though I reveal my city in my profile. Here, Vinted has perfectly succeeded.

By respecting Clemz’s republication recommendations, I don’t think there are any risks.

In my case, I’ve been republishing daily for several months and haven’t had any issues.

The only issue I had was sending a link in a private conversation, which led to an account verification.

And even after verification, they didn’t link it to the republications or the request for favorites.

That’s the feedback I can give you :slightly_smiling_face:

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In any case, some have the same problem without using Clemz or other software, so at a minimum, it is difficult to establish a direct link.

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it’s completely ridiculous because indeed it must be on the fringe (and besides people do like to have the platform’s protection) and then sometimes it happens that we just give the phone number in case of a problem because it’s easier to manage directly than by messaging. Especially for a professional, it’s completely ridiculous not to allow phone calls.

hello vinted will have to give in at some point to the giants that are lbc and ebay on which there are no such problems including free republication (I just made a sale on ebay of something forgotten thanks to this). Especially since vinted is entering the US market. Either Vinted takes a beating against total liberalism or it will have to align itself. I just took a look at lbc for clothing. People are starting to post their ads en masse. That said, given the number of enlightened people (even crazy ones), it is better to be careful and protect your confidential data. but this should be a choice.