Abusive restriction of a professional account for commercial sales

Selling second-hand clothes in quantity is considered professional. You will find plenty of publications on Vinted and off Vinted that will confirm this, so it absolutely does not protect you from being considered professional.

Not completely forbidden (new with tags) forbidden in quantity because it amounts to having a shop.

If this is prohibited because it is a second-hand site. Vinted allows you to sell a small quantity of new items with or without tags. So if 50/100% of your wardrobe is new, they can indeed block you.

Formally prohibited. Whether on a regular or PRO account, selling new items en masse, with or without tags, is not permitted in the Terms and Conditions. Feel free to read them :wink:

The problem is that they are not control agents of an organization and therefore do not have the tools to determine with certainty that their accusations are well-founded. For example, we know that Shein copies designs from small brands, or even directly takes photos from other sites and platforms. So, we can find ourselves in a situation where the seller is selling the « real » item but is denounced for reselling Shein.

Okay, but how do we legally punish those who resell SHEIN and not those who resell Zara, La Halle, or H&M? How do we justify it to make the distinction? It’s unsolvable.

Forbidden while offered as is.

It makes no legal logical sense. Either it is allowed, or it is forbidden.

It’s like allowing the sale of hash, but not having the right to buy it.

You buy Shein items in bulk more easily for resale given the price compared to other brands. You rarely sell a H&M item for more than its value. For Shein, it’s common practice.

The only thing that is forbidden here is selling only new items. If you only sell new items, it’s clearly no longer the purpose of Vinted. Be careful, I find this ridiculous too…

Of course, but that doesn’t answer my question about how, from a regulatory point of view, one differentiates between the two? Because right now, it feels like a case of « who is the biter bit. »

Personally, I am in favor of a legal ban on these Chinese sites that shamelessly engage in social dumping to sink European businesses, so that would settle the issue.

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The problem is that they don’t set any clear limits, so it’s a lottery. Some are bothered by 5% new items, and others exceed 50% without any issues. Besides, I get the impression that clothing is more closely monitored.

They themselves create the conditions for a conflict-ridden relationship by doing this. Like when they accept professionals, but then ban them for commercial sales (while letting individuals black-market extensively on the side). Just their imposed options are a source of conflict, like offers that cannot be deactivated, or carriers that cannot be configured. I see it clearly, I’ve been on sales platforms since eBay and Priceminister (now Rakuten) almost arrived, and I’ve never had as many conflicts as on Vinted, whether with the platform or with users (and on a huge scale, not just a small bonus on Vinted).

I can only validate your entire analysis. Unfortunately, no precise or even legal answer can be provided.

In my opinion, Vinted deliberately maintains this artistic ambiguity to keep total control. It’s complete arbitrariness. My professional account blocked for « mass selling » (yes, 153 reports for mass selling in 3 days… obviously) and my personal account too… even though I only have 23 items listed and not even €500 in sales in 2025, exclusively my children’s items :thinking:.

This is where you see that their algorithms are completely disconnected from reality. They strike randomly without any human analysis, which makes the platform increasingly unpredictable and unfair for those who try to be transparent.

@Soso I noticed that you posted all your reports online, I would like to know how you get information about the reports you take so I can check on my end.

Thank you very much for your messages

You go to your profile, settings/privacy settings/manage account data/all that’s left is to make the request :wink:

Oh, but completely, you just have to read the T&Cs and you see that in fact they can ban absolutely anyone they want overnight since everything is open to interpretation.

So you were right, it seems that unjustified bans are not necessarily linked to a bad Vinted policy towards professional accounts but rather to groups that mass report to trigger a restriction/ban by an automated bot response.

My account was restricted a few minutes after a wave of abusive reports.

What seems strange to me is that these reports are often made in less than a minute, which is impossible for a person.

They are organizing to trigger at the same time, which puts the bot on high alert

@Soso: What are you selling?

easy to automate with a script..