Message received on my personal address

[Angeline]

Hello,

I put my wardrobe on vacation a few days ago, and I received a message (question about the availability of an item in my wardrobe that is currently hidden) at my personal email address, and not via Vinted, which is not normal. I did not reply to this message, and I contacted Vinted about it, but I received an irrelevant answer, saying that Vinted had not sold my personal data, but stating that certain information can be transmitted, particularly to the transport provider, etc. In short, I am not reassured and I don’t really know what else to do. I’m afraid my account has been hacked .

Am I the only one with this problem?

[Clement]

Hello!

Could you provide a screenshot of the email so we can visualize it better? Please anonymize your personal information, of course!

[Angeline]

Hello,

Here is a screenshot, a message received directly at my personal address and not via « the Vinted team »

[Floco]

What is the sender email?

[Angeline]

Fugedigupif504@gmail.com

[Floco]

So yes, it’s obviously a scam

[Clement]

It’s a scam but they managed to get a personal email used on Vinted, so ultimately hack the database

This is potentially a serious data leak!!

Did you write to legal@vinted.fr?

[Angeline]

I wrote to Vinted via another contact email address I found in the personal data protection section, and the response was completely off the mark

[Lucile]

Hello!
If I were you, I would insist. Sometimes it takes 1, 2, or 3 messages to find the right contact person on Vinted

[Clement]

We might have a Vinted scandal brewing! If a journalist sees this post and wants to dig into it

[Angeline]

The worst part is that Vinted is asking me to rate the response I received

[Angeline]

Waiting, I’d like Vinted to dig to find the flaw .

[Angeline]

[Angeline]

Hello,

I received a new response from support and in the meantime a new email to my personal email address and a very suspicious email

[Angeline]

[Lucile]

Hello!
Thank you for sharing.
Vinted’s response is… Not great. They’re totally washing their hands of it

[Angeline]

Hello, indeed

[kahlan]

Hello Angeline,
It’s very strange all these emails… as a precaution, I would change the password of my Vinted account. Just in case… you never know if data has been leaked.