For about a week now, I’ve been observing strange behavior when sending messages to favorites.
Specifically, Clems shows me 50 notifications, reads 6, and then stops, telling me 5 messages have been sent! What about the rest???
Yesterday, I reached my subscription limit, and it announced that I had 6 messages left to send. So this morning, I logged in to send them, and the result was that it sent 5 favorites, showing me 55 notifications and stopping at the 10th.
Therefore, it’s not consistent, and I have to send my favorites in 6 or 7 attempts to manage to send my 40 messages.
Hello!
Indeed, as @anon90966608 rightly points out, Clemz can exclude certain notifications when it progresses through reading them: for example, those from buyers whom we have already contacted twice in 24 hours, etc.
If you also add options like « do not contact people with less than X stars, » Clemz will « skip » and not send messages.
This explains the discrepancy between what it displays at the beginning of its launch and the messages sent.
Feel free to send us an email at bonjour@clemz.app so I can look into this matter with you in detail
Can you contact us on support, by email, please with screenshots?
The forum does not allow us to look in detail at what is happening to provide you with a precise answer.
