Hello,
I am a big fan of this new feature that greatly simplifies my life and also removes ads on Mondial Relay slips (when printing thermally).
However, I have a Bpost (Chronopost) shipment. Clemz counts it correctly in the shipments, but the print area is empty for thermal printing, not for the other. I wanted to know if I am the only one or if it’s a small bug?
In any case, thank you very much for this new module, I love it!
Caroline
Hello Caroline,
Thank you for this feedback 
It is possible that this is a bug. When Clemz detects a new slip, Clément must first look at how to configure it.
Could you please send us an email at customer support with a screenshot? Bonjour@clemz.app 
Thank you!
Hello Caroline,
Clément looked at it yesterday and indeed there was a bug. It’s fixed, thank you!
Please consider sending us emails in such cases, as it’s simpler if we need to ask you for more information later. 
I also have a question: when you print using the thermal printer, is the label the correct size? Is any information cut off? Not even the recipient’s first and last name?
Keep us informed 
Hello,
Regarding printing, I print via a normal printer. Because I find that one print per page is a real waste (as proposed when you don’t check the thermal box).
So I create the thermal printer PDF + sale name (which could, in the case of a lot, be the person’s identifier). Then I do an extra step, I reprint the PDF with the settings 2 pages per sheet and fit to page. Then I send it to myself because I can only print from my phone.
This way, I no longer have the ads or all the text imposed by MR.
I just skip the digital Vinded go slips because they look better when opened via the site (and they also have the buyer’s name), it takes less than half a page.
I hope my explanations are clear, it’s not easy to explain 
it’s very clever to use the 2 pages per sheet option!