Uncounted views on phones

Hello,

I noticed something strange with Clemz: when I request views and favorites for my ads, the favorites are taken into account on all my items, but the views are not showing up at all on the phones for sale. I have already republished my phone ads twice, but the problem persists: the views are still not being counted, only the favorites are working.

On my other items, no problem, views and favorites work perfectly. I have attached a screenshot to show the issue.

Thank you in advance for your feedback and help!

Hello!

Could you please contact us by email at bonjour@clemz.app so I can look into this matter precisely at the beginning of the week?
Feel free to send us screenshots, the publication date of your articles, and any other relevant information. :wink:

Thanks in advance :slightly_smiling_face:

Hello,

After analyzing the situation, thanks to the great feedback from @Artiste5, this is not specific to the phones but rather to the republication which had an error.

If you are also encountering a bug with the views, please do not hesitate to contact us so we can understand the situation.
Happy selling to everyone :slightly_smiling_face:

I noticed the same thing yesterday morning regarding exchanges of views and favorites the night before last

Hello!

The same applies to the number of views? The same category? Feel free to tell us more :slight_smile: