Hello, I’m having a problem sending messages to favorites. No messages have been sent since this morning, despite having favorites. Do you also have this problem and a solution?
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Hello! I have the same problem 
Hello Djo67,
I am looking into what is happening, can you please send an email to bonjour@clemz.app?
Thank you!
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It’s done @Lucile
I wanted to send my messages myself and when I select a favorite to send a message, I end up on « the page does not exist »
Thanks @Sev. I have the same thing on my end. We’re looking into what’s happening.
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Here is the latest news I can give you regarding this bug:
- Since around noon today, a Vinted bug has been preventing users from reading favorite notifications.
- You can test this manually: when you click on a favorite notification, you are taken to a 404 page, as shown in @Sev’s screenshot (above).
This bug is blocking users and therefore Clemz too! Vinted must fix it, otherwise we will all remain blocked…
To speed up the bug fix, I advise you to contact Vinted support to complain about the inability to click on a notification issued by a potential buyer’s favorite. (This is not related to Clemz, say that you click and the error appears 
) The more messages Vinted receives on the subject, the more they will push their IT staff to resolve the bug quickly. 
When everything returns to normal, you can restart sending messages to favorites. Be sure to click on « Start over » so that Clemz re-reads all the notifications of the day, otherwise, it will consider that notifications that caused a bug should not be re-read.
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Message sent to Vinted 
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Hello, did you send a message to Vinted? Did you get a reply?
No response to my emails… not even the usual automatic message…
I hope this will be resolved quickly because I work a lot with messages to favorites 
Have a good day everyone!
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In the meantime, the only solution is to go through the app and send them manually.
Via the web browser, even on a phone, it doesn’t work.
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Hello everyone,
Indeed, the bug is still ongoing on the Vinted web version 
Were you able to contact Vinted customer support to inform them of this bug?
You can do so here Contacte-nous | Vinted
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It is important that many people contact Vinted to report this bug which is visible on the web version of their site.
There is no risk that Vinted will identify you as Clemz users: this bug prevents all users from clicking on a favorites notification. So you just need to say that you can no longer communicate with your customers who leave favorites.
You can easily contact Vinted to report this bug by clicking on « contact us » at the bottom of this page: L’ajout du numéro de téléphone ne fonctionne pas | Vinted
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Hello, I’ve had the same problem for 2 days on the computer, thank you.
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Hello,
I sent an email yesterday to legal@vinted.fr and received a reply in the evening:
« Good news: our technical team is aware of the issue and a fix is in progress! 
] We hope everything will be working well again very soon. »
All that’s left is to hope it gets back to normal soon!
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Thanks for the feedback! Has anyone else received the same response message? Fingers crossed
Thanks for the info. You’re the first one to get feedback!
No news from our side so far… I’m regaining hope 
The problem is solved, right?
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Yes, indeed! The bug is finally fixed! 
Make sure to click on « Start Over » so Clemz rereads all notifications, otherwise, it will consider that notifications that caused a bug should not be reread.
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Thank you everyone for your persistent messages to Vinted! I am convinced that it is thanks to the messages that they fixed the bug because the fix arrived on the same day as the customer support responses.
Which is today, even though the bug has existed since Tuesday at 12 p.m. and we had no feedback from support until then…
Well done community 
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Hello 
I don’t know if my message is off-topic, but regarding the messaging bug, it’s still there. I wanted to do a batch session (boost session), and I did a batch, but like all the messages disappeared, and when I click to go back to the messaging, it just keeps loading.