Let’s imagine I want to sell, say, 50 books for example, and for that I only create one listing with photos of all the books and I regularly republish/update it without changing the photos, but specifying in the description what has been sold or not.
If a buyer buys everything without reading the description and therefore without knowing what has been sold compared to the photos, is it their fault or the seller’s?
It seems to me that this is forbidden in the T&Cs, so it exposes one to problems.
Personally, I’m really not a fan of this type of ad.
Well, it avoids creating 50 ads and has a better chance of attracting customers and getting clicks, or even selling by already offering a package that can be split if necessary.
I’m really not convinced about that. Today, it works instantly; essential information must stand out at a glance. With these ads, it forces you to open them to know the price, what’s really being sold, at what price, if it’s available, etc. …
But hey, it’s acceptable, the most horrible thing is when it displays €1 and you end up with crazy prices in the ad or make an offer.
You repost without changing the photos?
Do you think that doesn’t reflect deception?
It’s a question one can ask oneself… no?
Honesty and seriousness would be to actually present what you’re selling with a clear and unambiguous photo.
In your example, you put a photo with 50 books and in the end, you only deliver 10 pieces…
Do you think the buyer won’t think you tried to rip them off?
Then you wonder who is wrong?
Do you really want the answer?
I think you already know it… 
This is just my opinion (you asked for it), but you should take the time to make the 50 ads and above all… be honest by putting photos that actually represent what you are selling…
Put yourself in the buyer’s shoes…
pppfff then we wonder why we get reports… 
It’s like guys who put ads for €1 with the mention « Don’t buy! - make an offer »
It’s still my opinion, but…
Put the price you want… it’s better!
Honestly, on Vinted, it can quickly turn against the seller, even if it’s written in the description. The photos remain the main element of the listing. If the photos still show the 50 books when part of them have already been sold, the buyer can consider the listing to be misleading, especially if they haven’t read the text in detail.
It’s best to either:
re-take the photos regularly
or cross out/visually check on the photos what has been sold
or create a clear bundle listing
Because in case of a dispute, Vinted looks at the photos a lot before the description.
I understand what you’re saying, but from another point of view: if the listing title literally says to read the description carefully and the description clearly states what was sold or not, I believe it’s the buyer’s fault if they buy without reading anything at all. Especially since, between us, it only takes 30 seconds to do and it would never occur to me to buy something online without even glancing at the item’s description.
For comparison, I think we can consider in-store purchases (it would never occur to me to buy a sale item, for example, without reading whether it’s a promotion on the second item purchased, if it’s on the loyalty card, etc.).
Perhaps I’m taking it too personally because I spent years dealing with customers who were surprised we were closed on certain days or at certain times at my old job, even though it was literally written on the door 15 days in advance to inform everyone. People never read anything and then they complain or make remarks.
Just think that the buyer might think the same thing about creating an ad
I don’t know how others react, but personally, it makes me run away
Yes, but no because you don’t necessarily store what you sell at home, or not necessarily within reach. So the time it takes to go get your item, take quality photos (not just throw it on the floor for a single shot), study the competition’s prices, write a minimally decent description, etc., etc., doesn’t take 30 seconds.
We know very well that many buyers on Vinted don’t read the descriptions and buy based on the photos.
We have proof of this when you receive a question whose answer is clearly in the description.
For example, for the measurements of a garment or for the material, etc…
The difference in perspective @Toudoudou, is that ultimately, you know very well that the buyer won’t bother to read the description… so the question is… Why continue not to post clear listings, especially with representative photos?
Just because you think others should do like you? Read the descriptions…
No, we know that we are all different…
So, for my part, I think we should simply put ourselves at the buyers’ level, and not ask for trouble
Make a clear and concise listing… without thinking that if I do this, I’ll get more views and more sales… but what about afterwards?
You have to think about it…
The basis of a commercial exchange lies in customer satisfaction… so avoid complaints… ensure they are satisfied… so they don’t have a valid reason to complain…
Well, in my opinion…
On my end, I much prefer to post several photos that clearly show the item… from all angles… telling myself… I’ll show everything and avoid returns or complaints…
Anyway, it’s an exchange of opinions…
Good luck to you…
One ad per item (or per inseparable lot). Such is the rule.
What you find normal because it requires less effort for you (posting a single photo of your entire wardrobe/inventory to sell only one item at a time among all those shown and without ever updating said photo) is the surest way to get yourself into trouble that will end up undermining all your time, money, or even account.
Personally, I would avoid such advertisers. Just as I avoid those who claim an item is flawless but only post one photo, which hides or omits defects. And those who describe their item as being in very good condition, with a supposedly justified high price, but whose few photos betray perfectly inconsistent details (pilling, undone seams, filthy soles, damaged objects, etc.). Undoubtedly, these are the ones who write only a single, identical description (copy-pasted) for all their items, because it’s faster
Yes, well, the buyer doesn’t really care about the seller’s organizational issues. And you have to go pick up your items to make grouped listings, right? And to ship them?
30s? That can be quick with established routines. What often takes me the most time is searching for prices.
But anyway, I was just sharing that this type of listing can be a turn-off, besides potentially being a source of problems.
Same here. It’s the opposite of a functioning business, because instead of removing obstacles, you add them. The customer should not have to ask a single question. One question = one obstacle. It’s actually a lot of work beforehand to remove obstacles (or the questions they might have). If there are any when you buy something, it means it’s not finished, or something is intentionally hidden.
I’ve worked on this a lot, and since then, I’ve had almost no more questions.
IKEA method, even your path is signposted. Well, when you sell, it’s the same thing. Principle of least effort. It’s a neurological principle (for survival back then).
Question = hesitation = loss of many customers. It’s not up to the customer to do the work, but to the salesperson.
I love salespeople who tell you: what interests you? Make me a proposal. They understood nothing about selling, absolutely nothing. Too bad for the others.
And I was responding to your « it takes 30 seconds to make an announcement » when no, that’s factually wrong, if you want to do it properly, well, it takes time.
Organizational question: I have ready-made templates where only a few pieces of information need to be changed, and they cover the vast majority of my articles. Everything is preset for photos so most require no work. I create series of articles in the same range, so even for the title, I just copy and paste and change the model name, etc. …
This type of ad is simply pollution. You tell us « it’s more likely to attract customers and get clicks. »
Well, go ahead! Add items you don’t actually sell to the photo to attract customers!
As a buyer, I curse this type of ad that complicates searches. We’re looking for a book, and we have to sift through a bunch of ads where the book is no longer available, or where the book is available, but we’ll have to waste time discussing with the seller just to buy the book we want, and finally, if there’s a problem with the sale (product not as described, damaged in transit, lost, …), it will complicate problem management.
In short, you shouldn’t buy from this type of ad, I don’t, but I suffer from the invasion of my searches by them, like others who try to circumvent the system: for example, people who list an item as new when it has already been used, those who list a prestigious brand only to say in the comments that it’s a fake…
In any case, this kind of announcement does not benefit the seller. Distance selling is already a source of misunderstanding in itself, so the golden rule for a good seller is to be as explicit as possible: clearly show in the image what is being sold and nothing else, and describe it as carefully as possible. The goal is for the buyer to receive what they ordered when they receive the item.
And the seller’s interest aligns with the buyer’s: if you want to last in this business, the principle is to be as clear as possible, to do your utmost to avoid any misunderstanding (even then, the risk always exists).
Clever sellers who are not clear about the commercial offer they are providing will be overwhelmed with disputes, negative reviews, and multiple complications, and in reality, they drive buyers away.
It’s like sellers who put tons of tags or keywords that have nothing to do with the item sold, it pollutes searches, personally it makes me run away and I also block sellers to clear my search results.